Avoid if you want job security, dignified biz practices, or organizational competency - Anonymous employee Nextiva Employee Review

1.0
Jan 30, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The majority of individual contributors at this organization are great people who are enjoyable to be around and work hard. There are some solid and dedicated leaders in other parts of the organization who want the best for their team and strive to make improvements. There seemed to be an improvement in recruitment in the organization, but most new hires with well-developed and highly skilled backgrounds are under-utilized or blocked from being able to bring what worked from other orgs to Nextiva. The office is nice, and you should like it because they are swiftly marching back on WFH policies.

Cons

- 6 managers in under 3 years (I was not an anomaly in this case; majority had this same experience in my dept.). -Asked to perform work for multiple other departments for years and was not compensated for it nor was it in my JD (don’t know if anyone had job descriptions that match the work they are asked to do). - One performance review in 3 years. - Zero raises/COLAs or conversations about not receiving a raise (had no consistent manager for the majority of my time at the company to initiate these conversations). - Unethical business practices where pushback isn’t tolerated. - Cyclical layoffs and people mysteriously disappearing from the organization (frequently after 1-6 months of joining the org). The last couple of months while I was at Nextiva, I was going through a personal crisis (family hospitalizations and deaths). While being transparent with my manager, I was under the impression that there was an understanding of the extenuating circumstances. My performance was not a conversation nor point of contention. During this time, at no point was FMLA offered but I was swiftly fired for ‘performance issues’ which were never documented, warned or brought to my attention.

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Nextiva Response
1y
Thank you for sharing. When it comes to employee experience, hearing about both our strengths and areas of opportunity help us grow as a company.

Explore other reviews about Nextiva

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing People, Great Leadership, Innovative Projects, lots of learning and training, supportive

Cons

Nothing I can think of

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Nextiva Response
1mo
This made us smile. We're lucky to have you on the team! It's awesome to hear you're surrounded by great people, supportive leaders, and plenty of opportunities to learn. Keep building amazing, Nextie!
1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Some people are nice to work with

Cons

Culture of personality, not competency or meritocracy. Prepare for hysteria-inducing layers of upper management inadequacy and to be fired during a personal crisis as a karmic reward for loyalty to their unethical ways of operating - they have a pattern of firing people during health crises, family death, and other traumatic periods of their life to some of their most competent and capable employees. Do yourself a favor and google “Nextiva lawsuits” for just a peek into some of their standard operating procedures - and that’s just a small peek behind the curtain. Working here felt like a stain on my reputation and moral compass. They make asks of their employees that put them in compromising legal situations and management hides behind them when Goldman Sachs looks for fresh blood to let. They have a bleak moral compass and ineptitude in business strategy to boot - wouldn’t recommend joining this “winning” team to anyone unless they’re trying to flame out and waste years of their life trying to operate in a broken machine. Their cycle of hire and fire is embarrassing and shows that upper management is clueless but continues to punish those doing the work while maintaining a superiority complex that they’re not part of the problem. It makes me laugh thinking of their egos and how clueless and laughable they really are. It’s like a couple of kids got lucky building a business and the coat and top hat is falling off revealing 3 little kids stacked on each other’s shoulders while they demand respect without earning it.

7
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Nextiva Response
5d
We're very sorry to hear things didn't end well. Thanks for taking the time to share your perspective. We know it isn't always easy to leave feedback like this. We genuinely wish you the very best in whatever comes next.
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