Not worth it - Tier 1 Technical Support Nextlink Employee Review

1.0
Feb 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay is really the only plus

Cons

The work culture is toxic. They tell you they are happy to answer any questions but then get mad when you do. When asking for approval to schedule a service call the team leads will take 15 minutes to approve one while you are still in a call, then get mad that you are taking too long on calls. In closing DON'T DO IT

Explore other reviews about Nextlink

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule but still a 4day week

Cons

The long drives can get a bit repetitive

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great training Supportive management. Laid back coworkers. Great entry point if you have 0 experience or knows nothing about technology 4 days work week. Decent temporary job.

Cons

10 hours work day. Fast Food worker's pay rate. Some lower level management tries a bit too hard to show out. Classic Corporate Values. Insincerity. "Positivity bombing" They will tell you to be yourself, but fellow neurospicy folks please remember that it's still a corporate environment. Rigid and strict structure. Lazy way to micromanage and monitor lower level employees from middle & upper management. All the cons that goes with being a lower level peon in a corporation.

See reviews by: Helpful|Rating|Date|All