Not what it used to be - Support Nicholas Employee Review

2.0
Nov 16, 2019
Recommend
CEO approval
Business Outlook

Pros

Dedicated employees from mid-management down. Secured by guards and gates Some really great people work there. They are good to their customers.

Cons

Untrustworthy - If it's promised to you you better get it in writing because they don't keep their word. Upper Management (Directors and Vice Presidents) are replaced almost yearly. As soon as everyone in the department gets on board and things start going good there is a change and realignment and then everything the old VP wanted you to do is insignificant because the new guy has his own agenda. Nicholas used to be a company that cared about their employees, now they care about getting bigger and bigger and trying to take over the west coast. Employees who have worked there for 10, 15, 20 years just disappear one day and there is no word that they even are gone. When you ask the answer is always "they were walked out". They spend so much money on new software and they have a bunch of guys who try hard to fix problems but their software is so messed up. It's hard to do your job when the information being given to you is wrong. Warehouse is a joke, supervisors don't know how to supervise people.

Explore other reviews about Nicholas

5.0
Jan 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Years ago my services were no longer required by the company. They had decided to move in a different direction. Instead of being like most companies that walk you out the door. They gave me plenty of time to find a job while i was still employeed. They really do treat their employees like family. I'm very grateful of my time being part of their family.

Cons

Can't think of anything negative other than me leaving.

1
1.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None to list at the moment

Cons

They hired me in the middle of a huge company transition, follow ups were always positive. All of the sudden I’m told I am terminated. Completely out of the blue, no warnings or corrective action. They were upset I didn’t learn 5 systems in the time everyone else had to learn 2 because they were familiar with the old systems. They fired my direct supervisor so I had no one to report to or ask advice from for half the time I was working, the times I was reporting were always positive. They lack empathy for their employees, they don’t work with people with disabilities. They give no warnings and then the termination letter given has a bunch of stuff that they say they happened to let the employee know the termination is coming but never actually did to let the employee know they are in trouble. Horrible, horrible company to work for

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