Terrible upper management leads to low employee morale - Client Service Executive Nielsen Employee Review

1.0
Apr 8, 2015
Recommend
CEO approval
Business Outlook

Pros

- depending on your team / department, exposure to different types of studies / projects. - well known MNC. looks good on your CV if you intend to continue in market research.

Cons

- upper management generally aren't able to manage client expectations, giving in to ridiculous deadlines set - only managers and above are entitled to bonus. - very high turnover rate due to terrible work-life balance at all levels. - most of the studies are very repetitive, so you'd get bored after a while. - due to constant restructuring, difficult to move around if you're interested in other departments. - virtually zero relevant training. Training provided are generally complex solutions that are never utilized in client projects, or not useful to everyday tasks.

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5.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Was a great job with great benefits

Cons

No cons at all honestly

3.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Smart people, clear ways for personal growth, name recognition

Cons

Promotions were hard to come by, many trapped in the "this is the way we've always done it" mentality

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