High Turnover Machine - Sales Development Representative (SDR) NinjaOne Employee Review

1.0
Jan 29, 2025
Recommend
CEO approval
Business Outlook

Pros

I met some incredible people there who opened doors for me elsewhere.

Cons

Where to begin? This company is oddly obsessed with boasting about its success while doing little for its employees and cutting corners wherever possible. It operates on a "good ole boy" culture, where those outside the inner circle are at a clear disadvantage. This pressure drives the SDR organization to resort to tactics like dishonesty, manipulation, or even desperation just to meet monthly metrics. The sales organization prioritizes headcount over competency, hiring as many bodies as possible without providing proper training or the necessary skills to succeed. This results in high turnover, with employees being misled into believing that sheer effort alone will lead to success—despite never receiving the right tools or support. SDR Managers aren't to blame, as they themselves lack proper training and resources. This culture appears to be driven by the CFO, VP of Sales, and the former Director of Sales—or at the very least, they allow it to persist. As for the CEO, while not necessarily a bad leader, he remains an undeniably peculiar figure.

Explore other reviews about NinjaOne

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong culture with talented people who genuinely care about customers and product quality. Remote-first environment provides flexibility, leadership is generally approachable, and employees have opportunities to influence products that directly impact customers. The company continues to grow and invest in engineering, creating opportunities for career development.

Cons

Rapid growth and frequent changes in business priorities can create challenges with planning and execution. Customer escalations and urgent initiatives sometimes disrupt roadmap commitments, leading to context switching and shifting expectations. As the organization scales, communication and alignment between teams can occasionally become difficult.

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, strong leadership, and incredible teammates. NinjaOne offers plenty of opportunities for professional growth while maintaining a collaborative and supportive work environment. I'm proud to be part of a company that values its employees and is committed to delivering exceptional results for customers.

Cons

The rapid growth and fast-paced environment can sometimes lead to shifting priorities and evolving processes. Employees need to be comfortable with change and ambiguity. That said, these challenges are typical of a high-growth company and also create opportunities for learning and career.

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