Not Great - Sales Development Representative (SDR) NinjaOne Employee Review

3.0
Feb 8, 2025
Recommend
CEO approval
Business Outlook

Pros

The people you work with are great. The office is very cool. They provide lunch and snacks. It's a good place to get some IT sales experience, but I don't recommend staying at the company long-term.

Cons

Management is intent on trying to stop outbound SDRs from hitting their quota. The Quota is 14 demos a month and the average is 1 SDR actually hitting it each month. Some month's no outbound SDR hits quota. The average number is 7 demos a month. Which means you only make about $850 a month in commission. The first five demos are worth $70 and the second 5 are worth $100 each. Demo numbers 10-13 are $125 and the 14th demo is worth $870. Plus, there is a points system for each demo based on endpoint count. So you can hit 14 demos and still not get the full quota. You need 24 points, which also adds up to an additional $750. They usually do not tell the SDRs this until the ramp quota is over. After the first 3 months, it becomes challenging to make money. On LinkedIn, they used to say the Base pay was $50,000 and the OTE commission was $85,000. No outbound SDR has ever hit every month. I recommend becoming an Inbound SDR or a Revival SDR. The Outbound SDRs are treated like children and are forced to come into the office if management feel like making SDRs work in office. They say all SDRs are lazy and should not work from home, but almost every Inbound SDR is allowed to work from home. Plus, they have the easiest job at the company and most of them even make more than the Account Executives.

Explore other reviews about NinjaOne

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong culture with talented people who genuinely care about customers and product quality. Remote-first environment provides flexibility, leadership is generally approachable, and employees have opportunities to influence products that directly impact customers. The company continues to grow and invest in engineering, creating opportunities for career development.

Cons

Rapid growth and frequent changes in business priorities can create challenges with planning and execution. Customer escalations and urgent initiatives sometimes disrupt roadmap commitments, leading to context switching and shifting expectations. As the organization scales, communication and alignment between teams can occasionally become difficult.

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, strong leadership, and incredible teammates. NinjaOne offers plenty of opportunities for professional growth while maintaining a collaborative and supportive work environment. I'm proud to be part of a company that values its employees and is committed to delivering exceptional results for customers.

Cons

The rapid growth and fast-paced environment can sometimes lead to shifting priorities and evolving processes. Employees need to be comfortable with change and ambiguity. That said, these challenges are typical of a high-growth company and also create opportunities for learning and career.

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