Great Product, Great Co-workers, Horrific Middle Managers - Account Executive NinjaOne Employee Review

2.0
Sep 14, 2025
Recommend
CEO approval
Business Outlook

Pros

High growth company, that has managed to build a smart, collaborative, & supportive group of peers. The product is pretty great and has a good reputation with customers. Great cosmetic perks - free lunch in office & private health cover

Cons

While on a high growth trajectory, internal processes, onboarding and management is a complete mess, particularly in the APAC region that is largely ignored by the wider company. Compensation is not competitive and recently hired managers/ team leads are woefully inexperienced or - in some cases - dangerously incompetent. Turnover seems extrordinarily high for a company that touts such an amazing culture - but I put this down to a combination of poor pay, absentee management and inconsistent KPI expectations. There have been at least 8 people in less than 4 months that have bailed. Quotas are grossly misaligned for the size of the region and commission plans that promote sandbagging or gutting pricing just to keep your head above water month-to-month. The disappointing thing is that this company looks great on paper - but inefficient management and no clear growth plan is killing its potential.

Explore other reviews about NinjaOne

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong culture with talented people who genuinely care about customers and product quality. Remote-first environment provides flexibility, leadership is generally approachable, and employees have opportunities to influence products that directly impact customers. The company continues to grow and invest in engineering, creating opportunities for career development.

Cons

Rapid growth and frequent changes in business priorities can create challenges with planning and execution. Customer escalations and urgent initiatives sometimes disrupt roadmap commitments, leading to context switching and shifting expectations. As the organization scales, communication and alignment between teams can occasionally become difficult.

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, strong leadership, and incredible teammates. NinjaOne offers plenty of opportunities for professional growth while maintaining a collaborative and supportive work environment. I'm proud to be part of a company that values its employees and is committed to delivering exceptional results for customers.

Cons

The rapid growth and fast-paced environment can sometimes lead to shifting priorities and evolving processes. Employees need to be comfortable with change and ambiguity. That said, these challenges are typical of a high-growth company and also create opportunities for learning and career.

See reviews by: Helpful|Rating|Date|All