Lets Get Transparent - Remote Health Coach Noom Employee Review

2.0
Jul 23, 2019
Recommend
CEO approval
Business Outlook

Pros

There are of course the obvious pros, working from home, choose which 8 hour schedule between 7am-7pm you want to work. Here is the thing overall noom is a great company with a great mission and ideas, I love my coworkers and my boss and really the people are great.

Cons

*HOWEVER*: The company is overflowing with positivity which is nice and can often create a gray area when it comes to being transparent (nooms said greatest characteristic). I have experienced this inability to feel comfortable being transparent and honest about how I am feeling with current *case loads, which are certainly TOO HIGH* having 400-450 active clients is exhausting and even when I do communicate that I am feeling overwhelmed, nothing will be changing about the high case loads-this is the normal. Staying as focused as possible to actually help each client is DRAINING with so many people to message. I know many coaches who are SILENTLY working UNPAID over time and that sucks-I am one of them. Then we get reviewed on our quality of messages- which is Awesome-and a little frustrating when we are expected to coach our BEST with 450 active users???? Not realistic, not sustainable and exhausting.

Explore other reviews about Noom

5.0
Jan 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice managers always happy to support you.

Cons

None. I have nothing to complain about.

3.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company to work for, hybrid schedule, generous PTO, office snacks

Cons

Let me start by saying Noom has been the best job I ever had. That being said, the culture has been slowly changing. A few years ago we got a new CEO and he's been bringing in all his people from his previous company. At this point half of the company is from the CEO's previous company. Not necessarily a bad thing on its own, except that the people that come from his previous company are receiving preferential treatment when it comes to promotions, salary, opportunities. At the same time, people who have been at Noom for a long time are bieng put on the back seat, and a lot of people even being pushed out

3
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