They push employees to give reviews - Remote Health Coach Noom Employee Review

1.0
Jun 28, 2021
Recommend
CEO approval
Business Outlook

Pros

You can work from home

Cons

This is the worst paying job I've ever had. The caseloads are extremely high. They often hovered around 350 ACTIVE clients per coach and about 600-800 inactive clients (some of which became active when they needed help). The culture emphasized a toxic happiness. You weren't allowed to be anything other than that. Brain washing strategies and tactics were constantly employed. Employees are encouraged to fill out glassdoor and other job surveys. This is why you see a slew of good ratings after a negative review. In several meetings the higher ups read the negative reviews in front of everyone and told us that these reviews impact our company (your job). This is why you see a bunch of five star reviews from people that have only been working there a few months. If you bring up issues in a meeting they immediately tell you that the grass isn't greener and that if you can't agree they will be happy to help you leave. For that last reason, I waited several months after leaving the company before leaving my review. I had started to believe I couldn't do better than NOOM because its what they all brainwashed us to believe. When I finally left I walked into a similar job elsewhere and immediately was given a 30% raise, plus a benefits package that puts NOOM to shame. Plus, a better worklife balance and an environment where my thoughts and opinions are taken seriously. They are all liars. I hope more current employees realize their worth. You can do better. The health coaching field is expanding rapidly. Almost EVERYBODY now pays significantly more than NOOM.

Explore other reviews about Noom

5.0
Jan 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice managers always happy to support you.

Cons

None. I have nothing to complain about.

3.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company to work for, hybrid schedule, generous PTO, office snacks

Cons

Let me start by saying Noom has been the best job I ever had. That being said, the culture has been slowly changing. A few years ago we got a new CEO and he's been bringing in all his people from his previous company. At this point half of the company is from the CEO's previous company. Not necessarily a bad thing on its own, except that the people that come from his previous company are receiving preferential treatment when it comes to promotions, salary, opportunities. At the same time, people who have been at Noom for a long time are bieng put on the back seat, and a lot of people even being pushed out

3
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