Avoid - Anonymous employee Noom Employee Review

1.0
May 6, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good at generating short term revenue.

Cons

They don't care about their customers. Horrible tech support. Take a look at their website...zero phone numbers available. Try contacting their tech support. It doesn't exist... I think its a very poor practice to ignore your customer base. Not the sort of people you want to work with. And only office is NYC.

Explore other reviews about Noom

5.0
Jan 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice managers always happy to support you.

Cons

None. I have nothing to complain about.

3.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company to work for, hybrid schedule, generous PTO, office snacks

Cons

Let me start by saying Noom has been the best job I ever had. That being said, the culture has been slowly changing. A few years ago we got a new CEO and he's been bringing in all his people from his previous company. At this point half of the company is from the CEO's previous company. Not necessarily a bad thing on its own, except that the people that come from his previous company are receiving preferential treatment when it comes to promotions, salary, opportunities. At the same time, people who have been at Noom for a long time are bieng put on the back seat, and a lot of people even being pushed out

3
See reviews by: Helpful|Rating|Date|All