Good work-life balance on some teams, but politics abound - Program Manager Nordstrom Employee Review

3.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Depending on the team, some teams have pretty good work life balance and they value flexibility (some don't).

Cons

Lots of politics to navigate around - you don't know if someone is truly nice or just meh

Explore other reviews about Nordstrom

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible hours and dress code

Cons

the customers can be stuck up

2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

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