Great first job, environment becomes toxic after honeymoon is over - Stylist Nordstrom Employee Review

2.0
May 24, 2016
Recommend
CEO approval
Business Outlook

Pros

Trunk Club provides a nice, casual environment. There's always music playing, everyone is relatively young, and there's a bar where you can drink with clients.

Cons

Nordstrom now owns Trunk Club, and the comp plan reflects that. It becomes more and more difficult to make any money. You're expected to work 60 hours a week selling clothes (a job a 16-year-old could do). They promote a flexible schedule but guilt you every time you try and work from home, take vacation days, etc. It's run like a sorority and management is a nightmare. Some higher-ups routinely have inappropriate relationships with stylists. It's a great job if you're fresh out of college and don't plan on sticking around after a year, any more than that and you're just wasting your time.

Explore other reviews about Nordstrom

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment and loved the management

Cons

Not enough consistent pay for me

2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

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