Not what it used to be or could be - Anonymous employee Nordstrom Employee Review

4.0
Jul 2, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overall positive environment, good benefits, good people, opportunities for growth if you are mobile. It's a great company if you like to work hard, have good benefits, and can tolerate average or less than average pay compared to other like retailers.

Cons

It used to be that you were truly empowered to take care of the customer, using good judgment and common sense. While the leadership says that this is still true, it is only true within the corp box of do's and dont's. Far too many layers of folks in Seattle getting in the way while employees at the store level work excessively. The pay is incongruous with comparable jobs at the competitors.

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5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible time off, holiday pay, ability to work and go to school

Cons

workday is difficult, lots of trainings, Nordstrom stadards can be hard to keep up with

2.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good commission (for my department it was 10%), great coworkers—made amazing friends from my time here!! Opportunity for lots of commission $ during busy times.

Cons

Management is awful.. Plays favorites to an INSANE degree. For whatever reason I got onto the bad side of my department manager. Literally would call me into the office (taking away time on the floor to sell) to YELL at me until I cried for things that my coworkers got away with and didn’t even get so much as a talking to. Btw, what got me this treatment? Would be something pretty awful right? Coming in 5 min late. Big whoop. Also, management would promote people who quite literally had to take leaves of absence after having sexual harassment claims made against them… but then not only were they allowed to come back BUT also become floor managers. And what happened when he made it to that position? Literally got a sexual harassment claim again. I wonder how that could have been mitigated? The favoritism is so severe and unprofessional that when I was asking to get my job back for the holiday season I was told that there was nothing in the schedule available for me when in fact they were short staffed. And my coworker? The manager literally responded with “yes PLEASE 😍” yes. With the emoji. Grown man btw! Also, during that period the store was very shortstaffed with people quitting left and right. So, a lie.

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