"Stylist" Sales Representative - Stylist/Sales Representative Nordstrom Employee Review

2.0
Aug 10, 2016
Recommend
CEO approval
Business Outlook

Pros

For the most part, they hire young people in their 20's to be a "stylist", and so you'll meet a lot of other young fun people with similar interests which is great. The fun part is getting to know your clients, and having your local clients come in to have shopping appointments. Really the only styling aspect of the job.

Cons

To sum this up as best as possible, you are a glorified telemarketer labeled as a "stylist". There is no fashion experience prerequisite to land the job and you sit at your desk making call after call to get people to go through with the service. Training is a joke and does not by any means provide you with any useful knowledge needed for the job. Once you're done with training, the company does not set realistic sales goals for you to start, so if you do not have a wide network of people willing to spend $175 (minimum) on a single pair of jeans, good luck. Even if you work over time, are a good fit within the company, grow your sales month over month, pitch in the help whenever you can... if you don't sell what they set as their standard (30K) in a single month TO THE PENNY, then they just don't have time for you. They don't have a policy in place for paid time off, because they want to seem like a hip, fun company with a great culture, yet you'll receive emails from multiple people in various upper management roles going on and on about how you shouldn't take time off during the holidays to be with your family and instead be spending your time working. Not exactly the "culture" I would like to surround myself with everyday. They've grown very much, and it's not a surprise because the job seems very glamourous...they have young people coming in to work as a "stylist", getting paid VERY little, just to be let go in a matter of months...so they have tons of people applying and working for their company to make the sales, but spit them out 6 months later. The turnover is outrageous - yes every sales job has turnover but considering about 50 of the 80 stylists that were there when I started were no longer with the company by the time I left... come on.

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Pros

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Cons

Working weekends, customers, late hours

2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

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