Transitional Pains - Anonymous employee Nordstrom Employee Review

2.0
Oct 26, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Amazing discount (20% or 33%, goes up to 40% at various times in the year) - Employee only sample sales to get some designer stuff at a ridiculous discount - $100 transit subsidy - ESPP - Work/life balance is generally excellent -- rare to see emails after 5pm or on weekends. Majority of those in tech don't even put work email on their phone because it's not necessary - My base salary pay was competitive but I understand that's not typically the case. If you push for it, it can be possible - Downtown location is great -- lots of choices for lunch and you're just blocks away from Pike Place Market. There's a nice patio on the 17th floor of the building with amazing views and is a good spot to de-compress briefly - Onsite massage offered twice a week - Major community involvement--lots of opportunities to volunteer and Nordstrom will match your charitable donations. - Changes described in the Cons section is driven by a desire by the Tech org to evolve and improve upon itself organizationally (how it's implemented is another story...)

Cons

- Lots of transition, I've seen many in leadership (directors, VPs, etc.) either be let go or leave on their own accord - Many changes in management in a short period of time - Feels like they are trying to chase after Amazon/Microsoft culture...but people come here to escape that. - Difficult to be proactive and look for other positions within the company - can be about who you know and methods of recruitment are inconsistent - Review model is odd with your bonus and base adjustment having little to do with your actual performance - Multiple tools for communication used across company (split between Slack, Hipchat, Skype) making it hard to know the best method of communication when reaching out cross-orgs - It feels like there has been major attrition for the last year, with goodbye emails being a regular weekly occurrence

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Nordstrom Response
7y
Hello, Thank you for taking the time to give us feedback. While it’s encouraging to hear that your work-life balance was a plus during your time with us, we consider room for growth and movement between positions a key benefit of working at Nordstrom. We also strive to make each role on our team an engaging and rewarding one—and help each employee understand the value of their contribution to the company through consistent management practices. If you would be willing to share more details about your experience, we’d like to personally speak with you to learn how we can improve our policies in the future. Please contact us if you have the time at NordTechFeedback@nordstrom.com. Sincerely, Patrick Welch VP Technology Nordstrom

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