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      Nordstrom

      Engaged Employer

      Nordstrom reviews

      A once innovative tech org now in shambles - Leadership Nordstrom Employee Review

      1.0
      Feb 17, 2017
      Leadership
      Recommend
      CEO approval
      Business Outlook

      Pros

      Once it was a great tech team with strong innovative thinkers. Now a weak outgoing CIO and the past Amazon reject CTO has laid waste in a scorched earth policy to fire as many people that disagreed with the direction they were headed.

      Cons

      Great innovative thinkers led teams throughout the company, but those that looked at the old CTO the wrong way and disagreed with the illadvised choices he was making were quickly terminated (at great expense to Nordstrom). Now the newly replaced VPs and directors that are extremely weak, have no ideas of their own and look to the remaining engineering force that hasn't already been poached by companies outside for any bright ideas. Many engineers inside have approached me and others about positions but many wouldn't cut it outside of nordys.

      avatar
      Nordstrom Response
      7y
      Hello, Thank you for taking the time to share your experience here. Innovation is a key pillar of the Nordstrom business model, both in terms of our engineers and leadership. To make this model a reality, we encourage teams to collaborate, however I can understand your frustration in terms of execution. As a company, we are fortunate to have attracted some of the best talent in the industry, but it is the management of our many diverse skill sets that determines our future. With that in mind, I want to apologize if we fell short during your time with us. I encourage you to reach out to me directly at NordTechFeedback@nordstrom.com if you have the time to share any additional feedback, and wish you all the best in your future endeavors. Sincerely, Patrick Welch VP Technology Nordstrom

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      5.0
      Jun 10, 2026
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice office and great perks

      Cons

      Too hectic and no direction

      2.0
      Jun 2, 2026
      Shoe shiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent base pay, somewhat autonomous, great tip potential.

      Cons

      The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

      2
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