Pros
I was in cosmetics and clothing departments and the sales people were dedicated and love the industry. They are exremely knowledgable about all cosmetic lines, trends, skin care and make artistry.
Cons
Everything is preparing for the next event, customers got tired of constantly being called and harassed each month, but if you weren't on the phone calling and getting appointments and presales, you were demoralized and bullied. It dosesn't matter how great your counter is doing or how great you did the last event, they will beat you down until you lose your will and it starts to show to customers. It is leadership problem, the managers a very very very young with no other experience. They are the manager because they are popular, and some cases the top sales people. Unfortunately, there is no managerial training and no leadership training, the training they get is from other bullies so it continues. They keep your hours just short of getting health insurance and will work against you as much as possible. It's so sad because I remember Nordstrom was the model for customer service and now it's the last thing on their mind. If you want to keep your self-worth and positive attitude do not work here! They treat their employees like slaves or less.