Sweat shop environment - Service Exeriec Nordstrom Employee Review

2.0
May 9, 2017
Recommend
CEO approval
Business Outlook

Pros

There are few pros, except a 20% discount for employees, which I rarely used due to the poor quality of their merchandise.

Cons

They treat their employees as if everyone is expendable. There is no consideration as to work schedules (it varies every week). There is so much pressure on opening new accounts, and it factors into reviews. It's hard to sell something that you don't believe in. Their tactics for opening new accounts are predatory. Some customers don't understand that they are opening a charge account and they are not given the terms (interest rate, e.g.). Nordstrom notes are a joke. Very few employees work 40 hours/week so that they don't qualify for benefits. It was a real eye-opener to the point that I no longer shop there.

Explore other reviews about Nordstrom

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

good culture and environment and people

Cons

can be intense and stressful

2.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good commission (for my department it was 10%), great coworkers—made amazing friends from my time here!! Opportunity for lots of commission $ during busy times.

Cons

Management is awful.. Plays favorites to an INSANE degree. For whatever reason I got onto the bad side of my department manager. Literally would call me into the office (taking away time on the floor to sell) to YELL at me until I cried for things that my coworkers got away with and didn’t even get so much as a talking to. Btw, what got me this treatment? Would be something pretty awful right? Coming in 5 min late. Big whoop. Also, management would promote people who quite literally had to take leaves of absence after having sexual harassment claims made against them… but then not only were they allowed to come back BUT also become floor managers. And what happened when he made it to that position? Literally got a sexual harassment claim again. I wonder how that could have been mitigated? The favoritism is so severe and unprofessional that when I was asking to get my job back for the holiday season I was told that there was nothing in the schedule available for me when in fact they were short staffed. And my coworker? The manager literally responded with “yes PLEASE 😍” yes. With the emoji. Grown man btw! Also, during that period the store was very shortstaffed with people quitting left and right. So, a lie.

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