Great business leadership - issues with Technology - Software Engineer Nordstrom Employee Review

2.0
May 13, 2012
Recommend
CEO approval
Business Outlook

Pros

It is a strong business, with great Leadership at the top. Employees seem to be dedicated to the business, and are given opportunities to learn new roles within the company.

Cons

This company is a political mine field. Their company slogan is Nordstrom, Nice. What is actually going on is individuals with many years in the company controlling a complex political structure. Norstrom encourages people to move around and try out any position they desire, without proof of their ability to perform in the position. This results in many of the employees not being qualified for their positions. In the technology side of the business, this kills productivity, and adds a lot of overhead in relationship management. There are a few individuals that are working in their areas of expertise. These individuals are slowed down by compex and erratic IT support team, and by co-workers and team mates that have no idea how to perform their job. I am seriously thinking of leaving because of the culture, and know of other individuals in the IT organization that have left for similar reasons.

Explore other reviews about Nordstrom

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment and loved the management

Cons

Not enough consistent pay for me

2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

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