Avoid. Toxic culture, toxic managers. - Software Engineer Nordstrom Employee Review

1.0
Jul 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Discount. The discount is amazing. There are some really great ICs to work with. If you don't like your manager, you'll have a new one within a year tops. I've had 3 in under a year. If their name is Nordstrom, you know they are good people. Really easy to get hired -- easiest interview I've ever had.

Cons

If you like your manager, you'll have a new one within a year tops. There are a few extraordinarily bad managers/leaders. Yuri K is good, as are others, but there are some that vary from well meaning but incompetent, to outright high school favoritism/politics complete with backstabbing being the best way to advance your career. Constant departures. Don't expect to be working with the same team for long, cause someone is gonna leave.

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Nordstrom Response
8y
Hello, Thank you for sharing your experience here. A welcoming and respectful company culture is an essential part of our business, and I’m very sorry to hear that you have not encountered one at Nordstrom. Any lapse in this goal is unacceptable, especially as it pertains to creating an environment with room for growth, and I will be addressing your concerns directly with my team in the next few weeks. Please know that you can reach out at any time to myself or your direct supervisor regarding any concerns going forward. We collect feedback for a reason, and sincerely appreciate your taking the time to share this information in detail. Please feel free to send me a message directly at NordTechFeedback@nordstrom.com, and I thank you again for sharing your experience here. Sincerely, Patrick Welch VP Technology Nordstrom

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5.0
Apr 27, 2026
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CEO approval
Business Outlook

Pros

Get the satisfaction of finding clothes

Cons

No cons, loved working here

2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

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