Pros
You'll make a lot of great friends and you can work from home during certain shifts if you qualify. The office is a pretty neat space.
Cons
You must work at your desk and will be penalized if you work at an open table or with others (seriously, you can move from your desk to pee and go on break but that's it). The pay for the amount of headache that you have to deal with is totally not worth it. No one likes the management team. There's an "us vs them" mentality between management and employees, and if you speak up you will be punished. They will tell you "this is an open environment and we don't want you to suffer in silence" but if you step on the wrong toe, you're put in probation. Which, by the way, is called a "Performance Improvement Plan" but in no way will management actually help you and improve. In fact, this just gives management more ammo to keep their eyes on you and get you in trouble again for anything that might seem like a good reason (such as sitting away from your desk, working on your personal computer from home, or being late to a shift that changed overnight). Oh yeah, did I mention schedule is awful and your shift might change from when you fall asleep to when you wake up? Management fails to see that's the scheduling teams fault and not ours. But they will use that to get you out the door anyways. Basically, show up to your desk, sit down, work 8 hours, get up, leave, sleep, and do it again. Obey the rules to the tee and you'll get 30k a year.