Toxic Environment with no direction, no opportunity for growth - Software Engineer Nordstrom Employee Review

1.0
Jan 9, 2018
Recommend
CEO approval
Business Outlook

Pros

Corporate discount Location to mass transit and mass transit benefits

Cons

-Long hours -Lack of communication, and cooperation among teams, managers -Extremely high turnover rate +60% -Not using resources effectively, with effective software development processes the resource usages could be less than half what it is now! -Promotions were handed out without merit -Misunderstanding of management of the software development life-cycle and best practices -Lack of camaraderie, this was a big one for me no morale events no team spirit or team building -Not a tech company its a retail company, they moved from a beautiful building to such a boring building with no amenities.. -Not enough emphasis and importance on security. There is lots of training lots of security posters with fear of being the next "Target" but no processes in place, its just a matter of time.

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Nordstrom Response
8y
Hello, Thank you for taking the time to give us feedback. We consider room for growth a key benefit of working at Nordstrom, and strive to promote a friendly, collaborative work environment. At the same time, we also aim to make each role on our team an engaging and rewarding one—and to help each employee understand the value of their contribution to the company. If you would be willing to share more details about your experience, we’d like to personally speak with you to make things right, and learn how we can improve our policies in the future. Please contact us if you have the time at NordTechFeedback@nordstrom.com. Sincerely, Patrick Welch VP Technology Nordstrom

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5.0
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CEO approval
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Cons

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2.0
Jun 2, 2026
Recommend
CEO approval
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Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

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