It does not pay enough to make a real living - Department Manager Nordstrom Employee Review

3.0
Jun 13, 2008
Recommend
CEO approval
Business Outlook

Pros

Only promotes from within benefits, if you love to shop then its good because you get a discount.. It can be a fun enviroment from time to time. if your young and don't know what your doing with yourself then you can come here.

Cons

to many hours, there is no had book on how to be a good manager. when you seek out help they make you feel incompetent. There is unfairness on the expectations from the managers. Store managers make some decisions based on whether they like you or dislike you. They promote anyone who they think is good based on personality not performance

Explore other reviews about Nordstrom

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, team, and work/ life balance.

Cons

Growth is more reachable if you're in Seattle.

2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

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