Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Nordstrom

      Engaged Employer

      Nordstrom reviews

      Terrible management and HR - Software Engineer Nordstrom Employee Review

      1.0
      Mar 4, 2018
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance and discount.

      Cons

      It is a gamble to work at Nordstrom IT as majority of the teams are not functioning well. There is no clear direction and work never gets defined clearly. Biased and toxic behavior is highly tolerated. Nordstrom "says" they are working to promote diversity and inclusion but hasn't done anything to improve constantly seen bias and unfair compensation. HR is not on your side they deny any negative feedback. Promotions and pay is not transparent at all. It highly depends whether your manager likes you or if you know the right people. If you are good at politics you'll be good here but if you just want to learn and focus on growing this is not the place.

      avatar
      Nordstrom Response
      8y
      Hello, Thank you for your candid feedback. My name is Patrick Welch, and I’m the Vice President of Technology at Nordstrom. I appreciate your sharing these issues with us, especially as we continue our work streamlining our processes and evaluating collaboration across teams. This begins with the way our managers uphold Nordstrom’s commitment to giving employees a clear understanding of their work, and I apologize if we missed the mark during your time with us. As we work to improve, it would be very helpful to hear more details about your experience so that we can resolve this issue and learn where we can go from here. If you have the time, please send me a personal message at NordTechFeedback@nordstrom.com with any further input you can provide. Sincerely, Patrick Welch VP Technology Nordstrom

      Explore other reviews about Nordstrom

      5.0
      Feb 28, 2026
      First assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great managers and company and atmosphere

      Cons

      Working weekends, customers, late hours

      2.0
      Jun 2, 2026
      Shoe shiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent base pay, somewhat autonomous, great tip potential.

      Cons

      The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

      2
      See reviews by: Helpful|Rating|Date|All
      Related searches: Nordstrom jobs | Nordstrom salaries | Nordstrom benefits | Nordstrom interviews | Nordstrom conversations
      Nordstrom reviewsNordstrom Software Engineer reviewsNordstrom review