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      Nordstrom

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      Nordstrom reviews

      If you want to join a cult, work at Nordstrom in the cosmetic dept - Cosmetics Counter Manager Nordstrom Employee Review

      1.0
      Sep 19, 2012
      Cosmetics counter manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      decent retail pay plus commission in the cosmetic dept

      Cons

      Horrific Management, terrible schedules, disrespect from management, cult-like environment. Evidently, management is not allowed to socialize or even speak to anyone who is not management outside of work! Also, no employee at anytime is allowed to use the restrooms in the store, they must use the public mall restroom! It's pretty obvious with these 2 rules alone that management has absolutely no respect for their employees. Also, if you don't make your numbers, they expect you to actually walk over to a customer (even if they're in another dept) and pretty much drag them to your counter to sell them something.....Wake up Nordstrom Management....It's supposed to be about Great Customer Service....remember?!!! Oh yes....and if you're full time...don't hold your breath because they can cut your hours to part time anytime they want....nice, Hah?!

      Explore other reviews about Nordstrom

      5.0
      Jun 10, 2026
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice office and great perks

      Cons

      Too hectic and no direction

      2.0
      Jul 11, 2026
      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good commission (for my department it was 10%), great coworkers—made amazing friends from my time here!! Opportunity for lots of commission $ during busy times.

      Cons

      Management is awful.. Plays favorites to an INSANE degree. For whatever reason I got onto the bad side of my department manager. Literally would call me into the office (taking away time on the floor to sell) to YELL at me until I cried for things that my coworkers got away with and didn’t even get so much as a talking to. Btw, what got me this treatment? Would be something pretty awful right? Coming in 5 min late. Big whoop. Also, management would promote people who quite literally had to take leaves of absence after having sexual harassment claims made against them… but then not only were they allowed to come back BUT also become floor managers. And what happened when he made it to that position? Literally got a sexual harassment claim again. I wonder how that could have been mitigated? The favoritism is so severe and unprofessional that when I was asking to get my job back for the holiday season I was told that there was nothing in the schedule available for me when in fact they were short staffed. And my coworker? The manager literally responded with “yes PLEASE 😍” yes. With the emoji. Grown man btw! Also, during that period the store was very shortstaffed with people quitting left and right. So, a lie.

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