I was hired in 2016 into Nordstrom Technology, Data and Services. With my first several managers and roles, I was able to drive positive change across the org, replace manual processes with automation, create collaborative tools for teams to work together, drive hygiene, best practices, and accountability, help my team run efficiently while building the right product, and generally deliver great value as a TPM. I got great reviews and received very flattering public recommendations from my initial managers. My prior major Seattle area employer for 5 years valued me as well.
Unfortunately, there is a constant change in management and executive direction here meaning your ongoing employment is much like playing the lottery. I’m now on my 5th manager in two years, and with my current manager have had nothing but intensely negative reviews starting even with our very first meeting. I’ll likely be on probation soon, and will likely be let go sometime after that, and there is nothing I can do about it other than proactively finding a new role. It's a very frustrating circumstance.
In addition to frequent change in management and relatively high turnover, Nordstrom Technology generally has a hard time attracting quality leaders, so they tend to accept/tolerate people who are strong in one or two areas but are deeply flawed in others, which if you lose the lottery regarding your manager can put you in a very difficult situation.
There are lots of positive things which can be said about Nordstrom and Nordstrom Technology, unfortunately with too much upper management, and given a terrible manager, those positives only matter to make it more tragic when forced to change jobs. Due to the risk of getting a bad manager, and due to the other reasons I've listed, and those listed in other people’s reviews, I do not recommend taking a job here.