Disorganized Company that Overworks Employees - Anonymous employee Nordstrom Employee Review

1.0
Aug 24, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I loved the company when I first started. The culture was always supportive and fun and you get a great discount at Nordstrom.

Cons

Starting last year there was a mass exodus of dev staff. Ever since then we were expected to cover the work of all these open roles. We had to work late, pick up more on-calls, and got little to no support from management. I have no problem stepping up when needed but it just wasn't sustainable for a long haul. I have a life outside of work and there's only so much I can give. I also noticed a strong decline in how our team was recognized for our efforts. We had lots of changes in leadership and by the time I left we were either invisible or getting balled out by people. I didn't want to leave but I finally realized I was just hoping things would go back to the way they were before when that wasn't possible. I don't know how you can have this many open roles for this long but it's unacceptable. If you're not getting talent in the door then something needs to change. Change your recruitment strategy. Offer sign on bonuses or 401k matches....you guys are really lagging behind industry standards and it's starting to show.

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5.0
Jun 10, 2026
Recommend
CEO approval
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Pros

Nice office and great perks

Cons

Too hectic and no direction

2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

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