Support Areas: Growing Company with Many Opportunities - Support Manager Nordstrom Employee Review

3.0
Jan 3, 2013
Recommend
CEO approval
Business Outlook

Pros

This is a great company to work for if you desire to move up quickly. The company is opening many new stores and has a 'promote from within' philosophy. The pay is competitive.

Cons

Support departments (non-sales) : the company is changing so rapidly that often times considerations are not taken with regard to support departments and how much is added to the work load as changes are made. It seemed impossible to complete core tasks during a regular workweek when there were so many immediate concerns and interruptions that had not been a concern previously. 'Promote from within' also leads to many premature promotions and promotions based on favoritism.

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5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible hours and dress code

Cons

the customers can be stuck up

2.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good commission (for my department it was 10%), great coworkers—made amazing friends from my time here!! Opportunity for lots of commission $ during busy times.

Cons

Management is awful.. Plays favorites to an INSANE degree. For whatever reason I got onto the bad side of my department manager. Literally would call me into the office (taking away time on the floor to sell) to YELL at me until I cried for things that my coworkers got away with and didn’t even get so much as a talking to. Btw, what got me this treatment? Would be something pretty awful right? Coming in 5 min late. Big whoop. Also, management would promote people who quite literally had to take leaves of absence after having sexual harassment claims made against them… but then not only were they allowed to come back BUT also become floor managers. And what happened when he made it to that position? Literally got a sexual harassment claim again. I wonder how that could have been mitigated? The favoritism is so severe and unprofessional that when I was asking to get my job back for the holiday season I was told that there was nothing in the schedule available for me when in fact they were short staffed. And my coworker? The manager literally responded with “yes PLEASE 😍” yes. With the emoji. Grown man btw! Also, during that period the store was very shortstaffed with people quitting left and right. So, a lie.

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