Wholly Incompetent and Inexperienced Management - National Stylist Nordstrom Employee Review

2.0
Sep 28, 2018
Recommend
CEO approval
Business Outlook

Pros

No dress code Nordstrom discount Work from home opportunities Access to product Rooftop access

Cons

The only people who can afford to work there, let alone withstand the 3 month training period in which you do not even make a livable wage, are people who have outside or parental financial support, which incredibly limits the application pool. It can be isolating to work there if you don't come from money. There is an incredibly insecure management style. There's obsessive micromanagement, and whichever executive(s) is making them all this crazed and paranoid failed to realize this attitude creates an environment where we can all feel the anxiety and paranoia, and it's draining. If the numbers are as good as you'd have us believe, there'd be little reason for management to be so flustered. We have meeting after meeting and "training" after "training" in which we rehash information everyone already knows, or gather the entire team together only to parade the top sellers in front of us and give them prizes. This takes us away from doing actual work. I've also reached out to more than one HR rep several times and they just don't respond. The office is also poorly kept and that's a downer too. It's messy and cluttered, catered food and supplies stick around for a week or more, and things are consistently missing or never replenished - there doesn't seem to be an office manager. It often does not feel like a professional environment. Also, there's pretty much no room for growth or advancement.

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5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment and loved the management

Cons

Not enough consistent pay for me

2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

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