Loss Prevention Agent Nordstrom Rack - Loss Prevention Agent Nordstrom Employee Review

1.0
Sep 29, 2014
Recommend
CEO approval
Business Outlook

Pros

-The pay for the position was pretty good, at $14.86 an hour, for a Loss Prevention Agent in retail. Not to mention company gives your a $1.00 raise every six months, until you max out. -The company will promote within, if you stick it out that long.

Cons

- The training program was extremely annoying, especially since I have been in this field for over five years. - The apprehension quota need to get thrown out the window, should focus more on operational recoveries, and the shrink number, and how to reduce it. Most of your shrink comes from internal problems anyway, including your stock team making mistakes. This company sees the shrink coming from external. - No team work once so ever, I only had one other person that worked with me, but we would only work 2 hours together, kind of hard trying to make company apprehension quotas by yourself. - Store manager at my location decides when he wants to close the store. the store was always scheduled to close at 9:30pm, we did not close the doors until 10:00, and I was supposed to leave at 10:00pm, when everyone is out of the building. So on those nights, I did not get out until 11:30 pm, not to mention they are against overtime. Also on Christmas eve, we did not get out until almost 12:30 in the morning.

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5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible hours and dress code

Cons

the customers can be stuck up

2.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good commission (for my department it was 10%), great coworkers—made amazing friends from my time here!! Opportunity for lots of commission $ during busy times.

Cons

Management is awful.. Plays favorites to an INSANE degree. For whatever reason I got onto the bad side of my department manager. Literally would call me into the office (taking away time on the floor to sell) to YELL at me until I cried for things that my coworkers got away with and didn’t even get so much as a talking to. Btw, what got me this treatment? Would be something pretty awful right? Coming in 5 min late. Big whoop. Also, management would promote people who quite literally had to take leaves of absence after having sexual harassment claims made against them… but then not only were they allowed to come back BUT also become floor managers. And what happened when he made it to that position? Literally got a sexual harassment claim again. I wonder how that could have been mitigated? The favoritism is so severe and unprofessional that when I was asking to get my job back for the holiday season I was told that there was nothing in the schedule available for me when in fact they were short staffed. And my coworker? The manager literally responded with “yes PLEASE 😍” yes. With the emoji. Grown man btw! Also, during that period the store was very shortstaffed with people quitting left and right. So, a lie.

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