Pros
- Some of the most amazing employees and colleagues I have had have been at Nordstrom. - Nordstrom family is still hands on with the business and are servant-leaders. - Company has employee groups to support different groups (BIPOC, Queer, etc), all are welcome at these groups and they put on great events talking about content relevant to the communities.
Cons
- Rampant favoritism in some departments - Lot of middle management with little ability to provide anonymous feedback or seek help when you have a bad manager - Toxic managers / employees are tolerated and often accommodated despite the inverted pyramid & customer first culture (easy for toxicity to flourish because of this, employees who live the Nordstrom values will put in the work while the loud/toxic employees often get moved around or sometimes rewarded for bullying/slacking.) - Once you reach a certain point at Nordstrom it is very hard to continue growth unless you have an in. - Employee groups are employee lead (unpaid at the time I was there) and employees are supposed to clock-out when participating. - Coaching and growth is often left to the employee, rather than the manager. This includes managers who are often reviewed without input from the teams they support.