great job for a student or someone that does not need to provide for a family - Anonymous employee Nordstrom Employee Review

3.0
Sep 30, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

discount flexible schedule ability to make a lot of money if strong salesperson

Cons

to get promoted you have to be willing to live anywhere in USA promotions are not based on merit & ability it is based on SPH & friendships w/i store ther is no one for employees to talk to about issues or problems (HR is rude & unavailable) it should be non-sell for the employees when the store is closed.

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5.0
Feb 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great managers and company and atmosphere

Cons

Working weekends, customers, late hours

2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

2
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