Great place to work...if you live with yolur parents, - Sales Associate Nordstrom Employee Review

4.0
Oct 5, 2010
Recommend
CEO approval
Business Outlook

Pros

I love the fashion that I find at my Nordstrom. I love the people that work around me. I like most of the customers and feel extremely rewarded by my job when I have had a busy day and I leave customers exptremely satisfied.

Cons

There is a dissonance between the associates and management. There is no "family" feeling here. There are no meetings to make sure everyone is on the same page. In fact, as an associate, I am not even really sure who the manager on duty is...I rarely know their name and they are rarely willing to help. I feel the anonymous management really stands in the way of making the department store flourish as a single unit.

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5.0
Feb 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great managers and company and atmosphere

Cons

Working weekends, customers, late hours

2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

2
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