Treat the customers with respect, managers 2nd and regular staff last. - Sales Associate Nordstrom Employee Review

2.0
Jan 16, 2011
Recommend
CEO approval
Business Outlook

Pros

The merchandise is quality as you are surrounded by many beautiful things. The store is clean and very upscale which is nice.

Cons

Everything! Management pushes the employees around. The store pushes you constantly to make high sales quota, so your own sales team are cut throats against each other, stealing customer and sales! Management, although salaried, have to meet that quota too, so they will make you step aside with a customer you were talking with so they can get the sale! This is disgraceful. Also if you buy something and it goes on sale two days later they will not give you the discount but they will do this for any other customer. We are customers too.

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5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible hours and dress code

Cons

the customers can be stuck up

2.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good commission (for my department it was 10%), great coworkers—made amazing friends from my time here!! Opportunity for lots of commission $ during busy times.

Cons

Management is awful.. Plays favorites to an INSANE degree. For whatever reason I got onto the bad side of my department manager. Literally would call me into the office (taking away time on the floor to sell) to YELL at me until I cried for things that my coworkers got away with and didn’t even get so much as a talking to. Btw, what got me this treatment? Would be something pretty awful right? Coming in 5 min late. Big whoop. Also, management would promote people who quite literally had to take leaves of absence after having sexual harassment claims made against them… but then not only were they allowed to come back BUT also become floor managers. And what happened when he made it to that position? Literally got a sexual harassment claim again. I wonder how that could have been mitigated? The favoritism is so severe and unprofessional that when I was asking to get my job back for the holiday season I was told that there was nothing in the schedule available for me when in fact they were short staffed. And my coworker? The manager literally responded with “yes PLEASE 😍” yes. With the emoji. Grown man btw! Also, during that period the store was very shortstaffed with people quitting left and right. So, a lie.

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