What a waste! - Sales Associate Nordstrom Employee Review

2.0
Sep 11, 2023
Recommend
CEO approval
Business Outlook

Pros

1. The bathrooms are single occupancy. 2. Store is new and sunny. 3. Sometimes celebrities come in.

Cons

Where to begin? I have a lot of cons. 1. My former manager. She's a micromanager who'd stalk the department on her days off via the teams chat. She is also a bully who asks personal questions and then would issue her judgments on what you said. 2. We'd have to post our whereabouts in the teams app ("I'm going to the bathroom.") 3. We couldn't leave when our shift was over without getting permission. It would sometimes take an hour to be issued the OK. 4. We were all assigned tasks because there aren't enough operations staff, so we, the commission sales people, would have to do stock work and tidying up instead of helping customers. 5. Certain team members are allowed to stand at the cash wrap and ring all the customers and steal all the sales, even though we are told no "cash wrap parties." 6. You have to fight for a cash register because they'll have a dozen people scheduled and have only 5 cash registers. 7. I would sometimes work an hour or two over because there are so many tasks. 8. Some people were assigned the same harder tasks time after time. (Me.) 9. Some team members don't do their tasks because they know eventually someone will do it because it has to be done. One task is doing everyone else's go backs and cleaning out their fitting rooms. And we'd have to take hangers down to the basement - a task that would take a solid 20 minutes out of your selling day. 10. At the NYC flagship store, the employee entrance is in the basement. It's 90 or 100 steps up and down and you aren't allowed to use the elevator unless you have a doctor's note saying you are disabled. Climbing those steps at the end of the day was absolutely miserable. I heard someone say it is the biggest sign of disrespect from the management to us, and I agree.

Explore other reviews about Nordstrom

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice office and great perks

Cons

Too hectic and no direction

2.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good commission (for my department it was 10%), great coworkers—made amazing friends from my time here!! Opportunity for lots of commission $ during busy times.

Cons

Management is awful.. Plays favorites to an INSANE degree. For whatever reason I got onto the bad side of my department manager. Literally would call me into the office (taking away time on the floor to sell) to YELL at me until I cried for things that my coworkers got away with and didn’t even get so much as a talking to. Btw, what got me this treatment? Would be something pretty awful right? Coming in 5 min late. Big whoop. Also, management would promote people who quite literally had to take leaves of absence after having sexual harassment claims made against them… but then not only were they allowed to come back BUT also become floor managers. And what happened when he made it to that position? Literally got a sexual harassment claim again. I wonder how that could have been mitigated? The favoritism is so severe and unprofessional that when I was asking to get my job back for the holiday season I was told that there was nothing in the schedule available for me when in fact they were short staffed. And my coworker? The manager literally responded with “yes PLEASE 😍” yes. With the emoji. Grown man btw! Also, during that period the store was very shortstaffed with people quitting left and right. So, a lie.

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