False promises, lack of leadership and very dissapointing - Anonymous employee Nordstrom Employee Review

2.0
Feb 10, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Commission-ability to make unlimited amounts when you are selling a lot Hours can be flexible ( depending on manager) Learning about the sales process and customer relations

Cons

-There is a constant air of negativity between co-workers, people are generally miserable and the managers are more concerned about going to get their coffee and snack. -Managers are always there to tell you your doing a bad job, but never to commend you when it is deserving -Terrible strategy for placing employees in departments, certain people will be more successful in departments that they can relate to -Constantly having to watch your back so your sale isn't stolen -Promotions are promised but not acted on- certain people receive promotions because of who they are and who they know -They give a good speech of endless opportunities but it is VERY rare

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5.0
May 21, 2026
Recommend
CEO approval
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Pros

flexible hours and dress code

Cons

the customers can be stuck up

2.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good commission (for my department it was 10%), great coworkers—made amazing friends from my time here!! Opportunity for lots of commission $ during busy times.

Cons

Management is awful.. Plays favorites to an INSANE degree. For whatever reason I got onto the bad side of my department manager. Literally would call me into the office (taking away time on the floor to sell) to YELL at me until I cried for things that my coworkers got away with and didn’t even get so much as a talking to. Btw, what got me this treatment? Would be something pretty awful right? Coming in 5 min late. Big whoop. Also, management would promote people who quite literally had to take leaves of absence after having sexual harassment claims made against them… but then not only were they allowed to come back BUT also become floor managers. And what happened when he made it to that position? Literally got a sexual harassment claim again. I wonder how that could have been mitigated? The favoritism is so severe and unprofessional that when I was asking to get my job back for the holiday season I was told that there was nothing in the schedule available for me when in fact they were short staffed. And my coworker? The manager literally responded with “yes PLEASE 😍” yes. With the emoji. Grown man btw! Also, during that period the store was very shortstaffed with people quitting left and right. So, a lie.

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