According to Nordstrom..' you are what you wear.' - Sales Associate Nordstrom Employee Review

1.0
Mar 16, 2011
Recommend
CEO approval
Business Outlook

Pros

some would describe more than one.. there aren't any. there are no positive reasons to work at nordstrom unless you think the discount is nice. its 20% . which isn't much for the time you put in

Cons

- I worked there in highschool through college and never felt that any manager I had was ever professional. EVER. Who are these people? When I think of Nordstrom ( BEFORE my experience as an employee) I thought classy, well rounded upscale clothing. After- ha. All I see are brown nosing managers - half of which didn't have ANY college or post highschool education. As a college student I was treated worse because I had school twice a week. Most professional and corporate businesses would encourage their employees to further their education. Not this place.. all they care about are SPH. I understand, its a business, you want sales. HOWEVER: You can not run a business strictly on sales and cold calling. Oh yes, they didn't tell you that in the interview did they? If there is no one on the floor your managers will tell you to call your customers to bring them in. I am sorry but when its 80 degrees outside and you are asking me to call my customers when its my first week( clearly I have none).. I don't think you are REALLY considering the situation. They are idiots. Who wants to be called by a nordstrom sales person asking you to come in and basically make their goal for them? I never had to experience the catty business with other employees but it was there in all departments I just got lucky. People work really hard there, and are there for years to get no where because their sales aren't ' the best'. They take horrible treatment for the effort and commitment they give to the company and in return get nothing but a measely 20% discount. The pay is outrageous and to be honest I think the scheduling is ridiculous too. After coming back to nordstroms after my second year of school since I was new on the schedule I was only given the closing shift.. every day. Anyone that has worked at nordstrom knows you don't want the closing shift. Your sales suffer immensely and instead of giving someone a chance to work their sales up with a few openings.. they leave you at the bottom of the schedule with the worst shifts because your sales aren't high. It is a made to fail position and most employees that I know that no longer work there have said it was the worst place they have ever worked. If you do work there and enjoy it, you most likely are close with higher management, if you aren't . you are no one and are clearly treated that way. I will no longer shop at Nordstrom because of my years of experience there. All I see are fake two faced money hungry people with no sense of business or professionalism

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5.0
May 21, 2026
Recommend
CEO approval
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Pros

flexible hours and dress code

Cons

the customers can be stuck up

2.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good commission (for my department it was 10%), great coworkers—made amazing friends from my time here!! Opportunity for lots of commission $ during busy times.

Cons

Management is awful.. Plays favorites to an INSANE degree. For whatever reason I got onto the bad side of my department manager. Literally would call me into the office (taking away time on the floor to sell) to YELL at me until I cried for things that my coworkers got away with and didn’t even get so much as a talking to. Btw, what got me this treatment? Would be something pretty awful right? Coming in 5 min late. Big whoop. Also, management would promote people who quite literally had to take leaves of absence after having sexual harassment claims made against them… but then not only were they allowed to come back BUT also become floor managers. And what happened when he made it to that position? Literally got a sexual harassment claim again. I wonder how that could have been mitigated? The favoritism is so severe and unprofessional that when I was asking to get my job back for the holiday season I was told that there was nothing in the schedule available for me when in fact they were short staffed. And my coworker? The manager literally responded with “yes PLEASE 😍” yes. With the emoji. Grown man btw! Also, during that period the store was very shortstaffed with people quitting left and right. So, a lie.

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