Why is Nordstrom known as one of the 100 best companies to to work for? - Sales Associate Nordstrom Employee Review

3.0
Oct 12, 2008
Recommend
CEO approval
Business Outlook

Pros

The Benefit plan is good and the store layouts are generally pleasant.

Cons

No upside/downside communication Inadequate compensation Too little training There are no annual salary increases nor has the commission rate been changed in years

Explore other reviews about Nordstrom

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment and loved the management

Cons

Not enough consistent pay for me

2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

2
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