Pros
•You can work at your own pace for the most part - hybrid situation
Cons
•Low pay - You most likely won’t touch $30/hr, unless you worked for the company that Nordstrom contracted their IT services out to for a decade. The company got every penny out of Nordstrom without delivering proper support, the contract was terminated, but somehow most of them were hired back on as level 2 or senior techs. Now Nordstrom nickel and dimes techs and everything is about how much money we can/did save the Nord bros. No overtime either. •Training is nonexistent - I got hired and there was no type of onboarding or training. I learned how to fix things on the spot from poorly written/untested articles and asking questions via Teams. Now you are heavily encouraged to ask the AI that was developed to figure things out. •Lots of travel - In this position I had to travel to Orlando almost weekly. Expense reimbursement is in place for gas or anything you have to pay out of pocket, but that didn’t make up for early mornings and hours on the road in heavy traffic. You may also have to travel to Louisiana; per diem isn’t a thing. •Poor transferability - Don’t expect to be able to move your position elsewhere as easily as salespeople and managers do.