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Norfolk Southern

Is this your company?

Railroad running behind on the times - Anonymous employee Norfolk Southern Employee Review

3.0
Oct 31, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working in Midtown has it's perks. Newly renovated building gives modern, Google-esque feel to work environment. Close to Piedmont Park, many restaurants and Atlantic Station. Open, team environments in each department help build great working relationships and bonds between employees. Trending focus by management on the development of employees provides necessary career insight and growth. If you market yourself appropriately, there is ample opportunity to network and move between departments.

Cons

The 'Good 'ole boy' style of management left-over from baby-boomer railroaders is still around and not conducive to keeping millennials happy (hence the increased turnover in recent years). Instead of equipping employees with skills to do their job effectively without supervision, employees are watched over their shoulder, creating an environment of distrust. A lot of favoritism shown to "preferential" employees - those who jockey themselves into a "teacher's pet" role with management. Benefit packages - specifically health - have slowly become more costly to employees.

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Norfolk Southern Response
8y
Thank you for your taking the time and writing such an in-depth review. We're glad to read you are enjoying the new renovations to our Atlanta operations headquarters. Keep an eye out for emails to help address concerns for both new and seasoned employees.

Explore other reviews about Norfolk Southern

5.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good training provided at training center

Cons

It was 3 weeks feel like needed to be longer

3.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Depending on the team you are in, it can be very flexible, and you’ll be working with nice people.

Cons

HR needs to step in more, they are supposed to set a precedent yet it seems like the higher ups in different departments actually set the expectations. Which can be toxic, and some managers clearly don’t know how to manage teams. HR seems to be a nice and fun department, but the rest of the company has lackluster reviews. Also, stop advertising a total rewards package to new hires when you need to work over fiver years to get some benefits and due to the merger they won’t actually get that package. Just raise your base salaries.

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