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Norfolk Southern

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Great job, management disconnect - Conductor Norfolk Southern Employee Review

3.0
Dec 13, 2017
Recommend
CEO approval
Business Outlook

Pros

Easy job, love the big machinery, interesting coworkers, excellent pay after the first few years, when you get off the extra board. Unique. Great feeling of accomplishment. Nothing like it out there. Tend to see your bosses about once every month or two. Good retirement pay. Your spouse will also receive retirement pay. Military friendly in hiring, and for deployment. Overall, a fantastic job with good pay if you can live with the crazy on-call work schedules, long hours away from home, and day to day chicken-stuff brought by management and dispatch. If you've been in the military, you can handle it, and a lot of what happens will feel familiar, especially "hurry up and wait."

Cons

Complete and utter disconnect between management and labor, especially in transportation. Trainmasters and road foremen haven't done the job and are often ignorant and are quick to place blame on crews. You can and will be punished for other people's mistakes that are out of your control. Management will go out of their way to deny bonuses and pay claims. Standard punishment is temporary suspension or "firing". Long hours away from home, sometimes up to two days. Accomodations away from home can be poor depending on district. Can be very boring sitting in a siding. You may spend up to twelve hours working outdoors in all kinds of weather and walking long distances. You are required to be in a union and will have to pay large sums for "firing insurance", which will be needed for those suspensions. Everyone uses it at some point. Taxes are also higher for rail employees, but partially compensated because some goes toward a pension. You will start on an extra board, and receive a minimum garaunteed salary. If you are National Guard, count on not getting the garuanteed minimum. If you miss work for any reason, you don't get the garauntee. Almost impossible to get time off, short of marking off sick, although management usually allows that as a polite fiction, if it doesn't exceed more than about three days a month. Also, if business gets slow, there's a good chance you may be furloughed anywhere from a couple of months to a year or more.

Explore other reviews about Norfolk Southern

5.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good training provided at training center

Cons

It was 3 weeks feel like needed to be longer

3.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Depending on the team you are in, it can be very flexible, and you’ll be working with nice people.

Cons

HR needs to step in more, they are supposed to set a precedent yet it seems like the higher ups in different departments actually set the expectations. Which can be toxic, and some managers clearly don’t know how to manage teams. HR seems to be a nice and fun department, but the rest of the company has lackluster reviews. Also, stop advertising a total rewards package to new hires when you need to work over fiver years to get some benefits and due to the merger they won’t actually get that package. Just raise your base salaries.

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