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Norfolk Southern

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Ridiculously Abusive Culture - Trainmaster/Chief Dispatcher Norfolk Southern Employee Review

2.0
Nov 14, 2012
Recommend
CEO approval
Business Outlook

Pros

Pay is relatively well. Mobility due to large number of employees retiring. Unlimited potential if you're willing to set aside your private life and dignity.

Cons

You will work 24hrs/day with no sick, personal, or other time off. Vacation policy is terrible, considering you work 24/7. Operations employees get the same amount of off time as staff employees who work 40hr work weeks. Management has old school mentality that doesn't value employees. Education is worthless. NS relies on a large number of uneducated people who "can't" readily find comparable salaries. Relocations to unfavorable locations.

Explore other reviews about Norfolk Southern

5.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good training provided at training center

Cons

It was 3 weeks feel like needed to be longer

3.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Depending on the team you are in, it can be very flexible, and you’ll be working with nice people.

Cons

HR needs to step in more, they are supposed to set a precedent yet it seems like the higher ups in different departments actually set the expectations. Which can be toxic, and some managers clearly don’t know how to manage teams. HR seems to be a nice and fun department, but the rest of the company has lackluster reviews. Also, stop advertising a total rewards package to new hires when you need to work over fiver years to get some benefits and due to the merger they won’t actually get that package. Just raise your base salaries.

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