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Norfolk Southern

Is this your company?

great place to start if interested in the transportation industry - Account Manager Norfolk Southern Employee Review

4.0
Aug 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Long established business. Very strong in the area it operates. Very good benefits - although that seems to keep salaries lower than the market. Great people in my peer group. Career opportunities to get into middle management seem to be fewer and fewer as a result of 'trimming' the number of higher positions.

Cons

Long established business. People stay with the company for 30+ years. Slow to adapt to changes in technology.

Explore other reviews about Norfolk Southern

5.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good training provided at training center

Cons

It was 3 weeks feel like needed to be longer

3.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Depending on the team you are in, it can be very flexible, and you’ll be working with nice people.

Cons

HR needs to step in more, they are supposed to set a precedent yet it seems like the higher ups in different departments actually set the expectations. Which can be toxic, and some managers clearly don’t know how to manage teams. HR seems to be a nice and fun department, but the rest of the company has lackluster reviews. Also, stop advertising a total rewards package to new hires when you need to work over fiver years to get some benefits and due to the merger they won’t actually get that package. Just raise your base salaries.

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