Training is up to the employee, very little mentoring - Anonymous employee North Employee Review

2.0
Jun 25, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are cool, no micromanaging

Cons

Training is minimal, be aware you're supposed to perform in 2 weeks with minimal training or mentoring.

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North Response
5y
Thank you for your feedback on your time with us at NAB. I completely agree with you that we have some of the coolest team members at NAB! I can honestly say this is one of the best teams I have had the privilege to support in my career. Unfortunately, there was very little information shared on when you were employed by us or even what your role or function was. I would love to be able to address the concerns you shared around training and mentoring, but I have no idea where to start. I can tell you that training is a critical component for any company in the FinTech space, and NAB is no exception. As you experienced, technology changes quickly and we need to adjust, adapt and innovate. This speed of change requires continuous training for our team members on what's new and next in payment technology. I am committed to sharing your feedback with our leadership team as we continuously re-define our training strategy and needs. I apologize if you felt your training was inadequate and didn't feel comfortable telling your leader that you perhaps required more training to be successful in your role. Thank you again for taking the time to share your feedback and if you wish to share more of your particular experience with me, I encourage you to reach out to me personally.

Explore other reviews about North

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Joining this company has been well beyond my expectations. The culture is incredibly supportive, for the talent team (Mollie) combined with the training, nothing has beenless than exceptional, and the benefits reflect a true investment in employees. It's easy to understand why the company was recognized as one of the best fintech companies to work for in 2023. From day one, I've felt welcomed, valued, and set up for success. I feel incredibly humbled and grateful to be part of such a talented and people-focused organization. If you get the chance.. dont hesitate

Cons

Wished I had started my career here years ago!

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North Response
5d
Thank you so much for taking the time to share your experience! Everyone on the team was absolutely thrilled to read this, and it is a true honor to have you working with us as a Partnership Director. We are glad our training and benefits made you feel supported from day one. We work hard to create an environment where everyone feels welcomed and supported from the start! This is what we call being Experience Focused. Your shout out to our training program also hits right at the heart of our core value of Intellectual Curiosity AND gave our Learning & Development team a reason to high five, so I am grateful for that! Thank you again for taking time out of your busy day to provide us with this feedback; We appreciate you!
5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve worked at North for several years and have had the opportunity to grow both professionally and personally during my time here. One of the biggest positives is that the company promotes from within and gives people opportunities to advance if they consistently perform and take initiative. Leadership roles are attainable, and hard work does get recognized. The sales environment is fast-paced and performance driven, which can be a great fit for motivated individuals who enjoy challenges and growth. I’ve worked with a lot of genuinely supportive coworkers and leaders who are willing to help newer employees develop their skills. Like most sales organizations, there can be pressure tied to goals and metrics, and work-life balance may fluctuate depending on your role and workload. The pace is not for everyone, especially if you prefer a slower or more structured environment. Communication and processes can also evolve quickly, which sometimes creates growing pains. Overall, I would recommend the company to someone who is ambitious, coachable, and looking for long-term growth opportunities in sales or payments. Your experience here will largely depend on the effort you put in and your willingness to adapt in a high-performance environment.

Cons

My cons aren’t really cons. My entire review is a pro.

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North Response
3d
Thank you for sharing your experience with us! We love hearing how you’ve grown personally and professionally over the past five years. Promoting from within and recognizing hard work are core to our identity, and we’re thrilled you've experienced that supportive environment firsthand. Your dedication perfectly embodies our Learning is our journey philosophy. We appreciate your reminder to keep listening and caring, and we're committed to doing just that. Thank you for being a vital part of our team!
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