Great Company, Great People - Director Bus Development North Employee Review

5.0
Jan 19, 2023
Recommend
CEO approval
Business Outlook

Pros

The company culture here is fantastic. They hire great people and treat them well, so dealing with other departments isn't the absolute beat down that you find at other processors. Silos are pretty non-existent, as you can reach out to anyone via chat and get things done quickly. It's an amazingly agile and competent for a company of it's size. There are many perks like WFH, unlimited PTO, solid benefits, and little extras like Zen Spend. The company is progressive and inclusive as opposed to the dystopian corporate hellscape of most (all?) of our major competitors. Not being a publicly traded company allows them to reinvest in people, products, and infrastructure, which really puts them light years ahead of the competition in these key areas.

Cons

Salaries are a less than market rate, and stagnate. It's really the one negative about working here.

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North Response
3y
We are so grateful for the time you took to write this positive and balanced review. We were excited to read your pro's, and while our culture of "continuous improvement" keeps us focused on always trying to improve upon our culture and leadership (the two main things that impact team member engagement), we are happy to see that the improvements we have made so far have had a positive impact on you. Thank you for sharing and for the positive feedback! I also want to address your con's and your related Advice to Management. Over the past three years it feels like dealing with the rapidly changing compensation landscape was similar to playing a game of "whack-a-mole" - you have one hammer so you are busy hammering the next mole that pops up just to stay in the game! That is not the most effective way to manage compensation nor is it sustainable. I am pleased to share that we have a leader on our PO Team focused on strategically and effectively managing our "Total Rewards" - everything from compensation to benefits to wellness. These are critically important, big cost items and we need to have a laser focus on doing this right. Its important to us to pay fairly and also recognize and reward high performance with additional incentives. Look for more information on this in the coming months and I encourage you to join a team member focus group on this topic...we value your point of view! Thank you again for your feedback, we truly appreciate it.

Explore other reviews about North

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Joining this company has been well beyond my expectations. The culture is incredibly supportive, for the talent team (Mollie) combined with the training, nothing has beenless than exceptional, and the benefits reflect a true investment in employees. It's easy to understand why the company was recognized as one of the best fintech companies to work for in 2023. From day one, I've felt welcomed, valued, and set up for success. I feel incredibly humbled and grateful to be part of such a talented and people-focused organization. If you get the chance.. dont hesitate

Cons

Wished I had started my career here years ago!

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North Response
4d
Thank you so much for taking the time to share your experience! Everyone on the team was absolutely thrilled to read this, and it is a true honor to have you working with us as a Partnership Director. We are glad our training and benefits made you feel supported from day one. We work hard to create an environment where everyone feels welcomed and supported from the start! This is what we call being Experience Focused. Your shout out to our training program also hits right at the heart of our core value of Intellectual Curiosity AND gave our Learning & Development team a reason to high five, so I am grateful for that! Thank you again for taking time out of your busy day to provide us with this feedback; We appreciate you!
5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve worked at North for several years and have had the opportunity to grow both professionally and personally during my time here. One of the biggest positives is that the company promotes from within and gives people opportunities to advance if they consistently perform and take initiative. Leadership roles are attainable, and hard work does get recognized. The sales environment is fast-paced and performance driven, which can be a great fit for motivated individuals who enjoy challenges and growth. I’ve worked with a lot of genuinely supportive coworkers and leaders who are willing to help newer employees develop their skills. Like most sales organizations, there can be pressure tied to goals and metrics, and work-life balance may fluctuate depending on your role and workload. The pace is not for everyone, especially if you prefer a slower or more structured environment. Communication and processes can also evolve quickly, which sometimes creates growing pains. Overall, I would recommend the company to someone who is ambitious, coachable, and looking for long-term growth opportunities in sales or payments. Your experience here will largely depend on the effort you put in and your willingness to adapt in a high-performance environment.

Cons

My cons aren’t really cons. My entire review is a pro.

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North Response
2d
Thank you for sharing your experience with us! We love hearing how you’ve grown personally and professionally over the past five years. Promoting from within and recognizing hard work are core to our identity, and we’re thrilled you've experienced that supportive environment firsthand. Your dedication perfectly embodies our Learning is our journey philosophy. We appreciate your reminder to keep listening and caring, and we're committed to doing just that. Thank you for being a vital part of our team!
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