Terrible terrible terrible - Inside Sales Representative North Employee Review

1.0
Aug 16, 2023
Recommend
CEO approval
Business Outlook

Pros

If I could give this place zero stars I would… absolutely zero pros.

Cons

The training is basically non existent. Management is beyond shady… will straight up LIE and beat around the bush to you about what you will actually make commission wise… the FEW people that have been there a while all says it takes basically a year to actually make hardly anything in commission if you’re lucky. HR does nothing to try to fix these issues even though multiple people have said something about it. Not to mention they try to make you do things that are BY LAW illegal and will just tell you to not say anything about it.

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North Response
2y
We appreciate your review and take all feedback seriously. Your feedback was concerning as we strive to provide robust training and a strong, positive workplace culture for all of our team members. To assist with this response, we reached out to Adam Victor, our Vice President of Sales who shared: "The level of commission earned by our Sales Representatives is directly related to their individual results. The commission plan is always clearly stated on each offer letter - with examples - and candidates are given plenty of opportunity to review the plan for clarity before, during and after onboarding with NAB. Our sales leadership team has an open-door policy and any team member is welcome to ask questions in regard to their compensation at any time. As far as 'legality' is concerned, this is a very serious remark and we want to ensure none of our team members are attempting to undermine the law. If you believe something illegal was asked of you during your time of employment, please direct the scenario to me immediately - avictor@nabancard.com - so we can address the situation. We have zero tolerance for unethical behavior and it is our expectation that team members will either alert leadership or contact our anonymous ethics hotline if they have relevant information to share." I encourage you to take Adam up on his offer to discuss this situation further. Thank you for your time and we wish you the best in your future career path.

Explore other reviews about North

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Joining this company has been well beyond my expectations. The culture is incredibly supportive, for the talent team (Mollie) combined with the training, nothing has beenless than exceptional, and the benefits reflect a true investment in employees. It's easy to understand why the company was recognized as one of the best fintech companies to work for in 2023. From day one, I've felt welcomed, valued, and set up for success. I feel incredibly humbled and grateful to be part of such a talented and people-focused organization. If you get the chance.. dont hesitate

Cons

Wished I had started my career here years ago!

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North Response
3d
Thank you so much for taking the time to share your experience! Everyone on the team was absolutely thrilled to read this, and it is a true honor to have you working with us as a Partnership Director. We are glad our training and benefits made you feel supported from day one. We work hard to create an environment where everyone feels welcomed and supported from the start! This is what we call being Experience Focused. Your shout out to our training program also hits right at the heart of our core value of Intellectual Curiosity AND gave our Learning & Development team a reason to high five, so I am grateful for that! Thank you again for taking time out of your busy day to provide us with this feedback; We appreciate you!
5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve worked at North for several years and have had the opportunity to grow both professionally and personally during my time here. One of the biggest positives is that the company promotes from within and gives people opportunities to advance if they consistently perform and take initiative. Leadership roles are attainable, and hard work does get recognized. The sales environment is fast-paced and performance driven, which can be a great fit for motivated individuals who enjoy challenges and growth. I’ve worked with a lot of genuinely supportive coworkers and leaders who are willing to help newer employees develop their skills. Like most sales organizations, there can be pressure tied to goals and metrics, and work-life balance may fluctuate depending on your role and workload. The pace is not for everyone, especially if you prefer a slower or more structured environment. Communication and processes can also evolve quickly, which sometimes creates growing pains. Overall, I would recommend the company to someone who is ambitious, coachable, and looking for long-term growth opportunities in sales or payments. Your experience here will largely depend on the effort you put in and your willingness to adapt in a high-performance environment.

Cons

My cons aren’t really cons. My entire review is a pro.

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North Response
1d
Thank you for sharing your experience with us! We love hearing how you’ve grown personally and professionally over the past five years. Promoting from within and recognizing hard work are core to our identity, and we’re thrilled you've experienced that supportive environment firsthand. Your dedication perfectly embodies our Learning is our journey philosophy. We appreciate your reminder to keep listening and caring, and we're committed to doing just that. Thank you for being a vital part of our team!
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