Not what I expected - Anonymous employee North Employee Review

2.0
Oct 26, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ability to dress down was nice and the brand's were very interesting.

Cons

HR gave preferential treatment to my manager for meetings regarding concerns I had. In the end, they found a way to fire me due to another employee not "liking" me. They tried everything they could to damage my professional credibility and personal character, and in the end, did not focus on the positives and hard work I had performed for them in such a short time. They found a way to bar me from claiming unemployment and caused a tremendous amount of suffering for my family.

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North Response
10y
We are sorry that things didn’t work out for you at North American Bancard. While we can understand your frustration, I can assure you and other employees that our Human Resources Department follows a stringent process in responding to all complaints and treats all parties with professionalism and respect during an investigation. The leaders at North American Bancard want nothing more than to see our employees succeed. If there are concerns that an employee is not comfortable going to their leader with, then we offer the option to either meet with their HR Business Partner or provide an anonymous concern via the Company’s Ethics/Integrity Hotline. As it relates to your unemployment claim, we work very closely with the appropriate state agency in order to determine eligibility for unemployment and make the decision based on the data reviewed.

Explore other reviews about North

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Joining this company has been well beyond my expectations. The culture is incredibly supportive, for the talent team (Mollie) combined with the training, nothing has beenless than exceptional, and the benefits reflect a true investment in employees. It's easy to understand why the company was recognized as one of the best fintech companies to work for in 2023. From day one, I've felt welcomed, valued, and set up for success. I feel incredibly humbled and grateful to be part of such a talented and people-focused organization. If you get the chance.. dont hesitate

Cons

Wished I had started my career here years ago!

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North Response
3d
Thank you so much for taking the time to share your experience! Everyone on the team was absolutely thrilled to read this, and it is a true honor to have you working with us as a Partnership Director. We are glad our training and benefits made you feel supported from day one. We work hard to create an environment where everyone feels welcomed and supported from the start! This is what we call being Experience Focused. Your shout out to our training program also hits right at the heart of our core value of Intellectual Curiosity AND gave our Learning & Development team a reason to high five, so I am grateful for that! Thank you again for taking time out of your busy day to provide us with this feedback; We appreciate you!
5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve worked at North for several years and have had the opportunity to grow both professionally and personally during my time here. One of the biggest positives is that the company promotes from within and gives people opportunities to advance if they consistently perform and take initiative. Leadership roles are attainable, and hard work does get recognized. The sales environment is fast-paced and performance driven, which can be a great fit for motivated individuals who enjoy challenges and growth. I’ve worked with a lot of genuinely supportive coworkers and leaders who are willing to help newer employees develop their skills. Like most sales organizations, there can be pressure tied to goals and metrics, and work-life balance may fluctuate depending on your role and workload. The pace is not for everyone, especially if you prefer a slower or more structured environment. Communication and processes can also evolve quickly, which sometimes creates growing pains. Overall, I would recommend the company to someone who is ambitious, coachable, and looking for long-term growth opportunities in sales or payments. Your experience here will largely depend on the effort you put in and your willingness to adapt in a high-performance environment.

Cons

My cons aren’t really cons. My entire review is a pro.

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North Response
1d
Thank you for sharing your experience with us! We love hearing how you’ve grown personally and professionally over the past five years. Promoting from within and recognizing hard work are core to our identity, and we’re thrilled you've experienced that supportive environment firsthand. Your dedication perfectly embodies our Learning is our journey philosophy. We appreciate your reminder to keep listening and caring, and we're committed to doing just that. Thank you for being a vital part of our team!
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