Cheesecake has hurt the ethos of this brand - Server/Bartender North Italia Employee Review

4.0
Mar 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Team oriented ethos & quality product in a well organized and polished venue. A brand with integrity and excellence & a company that cares about you.

Cons

Manual labor that far exceeds any other restaurant by significant margins; multifaceted menu items that are difficult for the back-of-house to produce in a timely fashion, which results in long waits for food to reach guests; absurdly high-maintenance guests who belittle and insult you in one of California's most pretentious and elitist zip codes; new management styles prioritize number of staff on the floor which results in significantly lower payout that does not align with the truly humbling amount of labor & physical strain on the body.

Explore other reviews about North Italia

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great restaurant job - high sales and handmade food. Great benefits starting at part time

Cons

Normal cons of a restaurant jobs - can be stressful!

4.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

First and biggest pro is the quality of the management. Management goes out of their way that this is a good place to work and respect boundaries about what people can and want to do. I've personally experienced a lot of effort from management to tailor my hours and positions in the kitchen to match my skills and ambitious. The food is high quality. Everything is scratch made with good ingredients. You get a lot of chances to learn technically challenging dishes, and you're ability to learn and do these recipes is rewarded. There's a lot of chances to move up. There's many positions in the BOH and many opportunities to move around. Very positive and fun work environment. Having good vibes and a positive attitude along with skill is very valuable here

Cons

Its corporate, and the usual trappings of corporate still apply. It shifts tend to be shorter. More like 6 hours then 8. And they will ask you to double semi-regularly. It can be very busy. Extremely busy holidays and weekends. You will always have something to do.

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