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      Northwell Health

      Engaged Employer

      Northwell Health reviews

      Do better - Patient Access Representative Northwell Health Employee Review

      3.0
      Feb 2, 2026
      Patient access representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Starting pay is good, they have union positions. Staff and some management are nice.

      Cons

      The benefits suck. I’ve worked for most healthcare companies and this is the worse. The PTO/Sick time is combined, u receive 2 wks then after that you accur. You have to pay for health insurance even if u go to only Northwell doctors. NYU gives 3weeks pto/vacation and 2weeks sick and you get personal time. If you go to a nyu Md the insurance is free. They give a bonus and raise every year. & also have free schooling programs for staff for ex you can go to school with them and be a surgical tech for free.

      avatar
      Northwell Health Response
      5mo
      Thank you for your feedback. We’re always looking for ways to support our employees and remain competitive. We offer a wide range of benefits that include retirement contributions, family planning programs, financial support for new home ownership, discounted gym memberships and more. We invite you to review the highlights of our benefits offerings here: http://jobs.northwell.edu/benefits We encourage you to address your specific concerns with your direct manager and/or HR representative.

      Explore other reviews about Northwell Health

      5.0
      Jun 24, 2026
      Program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      great place to work great culture

      Cons

      no cons great place to work great culture

      avatar
      Northwell Health Response
      1w
      Thank you for your review as a Program Manager. At Northwell, our leaders are helping us on our quest to redefine healthcare, and without their leadership, we wouldn’t be named Forbes America's Dream Employer. We strive to offer a culture that upholds our values and mission, while also supporting the wants and needs of our patients and team members. Your comments are important to us, which is why we will share them internally.
      2.0
      Apr 25, 2026
      Administrative assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Office setting; nice people, cafeteria

      Cons

      Overworked and severely underpaid, short staffed for the amount of patients they intake to the program (on the clinician side and administrative), very low pay for administrative workers, little to no real benefits (PTO is not front loaded but trickled in: 1 hour accumulated per pay period - it would take about 4 months to accumulate 1 full day of PTO. Sick time is a similar trickle system so you end up taking a lot of unpaid time until you can’t), due to that it’s impossible to not get burnt out. The union also hasn’t negotiated a good contract if these conditions exist for those at the basic level. Food in the cafeteria is not great and sometimes gives people the runs. Also it’s expensive (full price despite working for the org; they cannot even give discounts which is weird considering how much the CEO makes and how little we do). Feel abandoned and not properly compensated. Deeply exhausted.

      5
      avatar
      Northwell Health Response
      2mo
      Thank you for your review. Your comments are important to us, which is why we will share them internally. At Northwell, one of our top priorities is the well-being of our team members, ensuring that they have the best career experience possible, feel empowered to develop and grow within our organization, and have access to comprehensive benefits, so they can be at their best at work and at home. We strive to offer a culture that upholds our values and mission, while also supporting the wants and needs of our patients and team members. We appreciate your feedback and wish you the best in your future career endeavors.
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