DO NOT JOIN THE IT DEPARTMENT - Senior IT Program/Project Manager Northwell Health Employee Review

1.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

There are no pros to joining this department anymore. Pay may be decent but it doesn't outweigh the stress and anxiety.

Cons

The Chief Digital Officer from Mt. Sinai is toxic. They have destroyed what was once an incredible place to work. The culture was amazing and staff would have done anything that was asked. Since joining Northwell, that culture is gone. Poor decisions are being made out of fear of retribution impacting the quality of work. Executive's, especially HR don't seem to care. Unless you are on the Epic team, they could care less about you. The Epic team only outsiders so there is no opportunity to move up. This is now the worst place to work and the new CEO doesn't care. Also, they brought Deloitte in to replace the existing staff so most positions are being let go and replaced with consultants.

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Northwell Health Response
3mo
Thank you for your feedback. Your comments are important to us, which is why we will share them internally. At Northwell, one of our top priorities is the well-being of our team members, ensuring that they have the best career experience possible and feel empowered to develop and grow within our organization. We strive to offer a culture that upholds our values and mission, while also supporting the wants and needs of our patients and team members. We encourage you to address your specific concerns with your direct manager and/or HR representative.

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5.0
Jun 24, 2026
Recommend
CEO approval
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Pros

great place to work great culture

Cons

no cons great place to work great culture

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Northwell Health Response
2d
Thank you for your review as a Program Manager. At Northwell, our leaders are helping us on our quest to redefine healthcare, and without their leadership, we wouldn’t be named Forbes America's Dream Employer. We strive to offer a culture that upholds our values and mission, while also supporting the wants and needs of our patients and team members. Your comments are important to us, which is why we will share them internally.
2.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Office setting; nice people, cafeteria

Cons

Overworked and severely underpaid, short staffed for the amount of patients they intake to the program (on the clinician side and administrative), very low pay for administrative workers, little to no real benefits (PTO is not front loaded but trickled in: 1 hour accumulated per pay period - it would take about 4 months to accumulate 1 full day of PTO. Sick time is a similar trickle system so you end up taking a lot of unpaid time until you can’t), due to that it’s impossible to not get burnt out. The union also hasn’t negotiated a good contract if these conditions exist for those at the basic level. Food in the cafeteria is not great and sometimes gives people the runs. Also it’s expensive (full price despite working for the org; they cannot even give discounts which is weird considering how much the CEO makes and how little we do). Feel abandoned and not properly compensated. Deeply exhausted.

5
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Northwell Health Response
1mo
Thank you for your review. Your comments are important to us, which is why we will share them internally. At Northwell, one of our top priorities is the well-being of our team members, ensuring that they have the best career experience possible, feel empowered to develop and grow within our organization, and have access to comprehensive benefits, so they can be at their best at work and at home. We strive to offer a culture that upholds our values and mission, while also supporting the wants and needs of our patients and team members. We appreciate your feedback and wish you the best in your future career endeavors.
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